We're pleased to offer the following services at Privileged Critters Animal Hospital, Inc.
Our appointment book is computerized which allows us to efficiently make, change & cancel appointments. We are attempting to keep our prices affordable, so PLEASE call to cancel 24 hours in advance if you can not make an appointment you have scheduled. If you cancel 24 hours in advance, you will be given a cancellation number. Without that number, you will be considered a "no call/no show, or late cancellation" and will be required to place a non-refundable $40 deposit before another appointment can be scheduled. We are trying to keep our prices reasonable, so please understand that a no show costs us money as well as time that a truly needy pet could have been seen!
Our receptionists and team will attempt to accommodate all requests to the best of our ability. It is good to establish yourself with a good office in case of future emergencies. When the condition is not life-threatening and you feel your pet needs to be seen before you are able to get a scheduled appointment, our staff will work to "squeeze" you in or give you a priority care appointment slot which is held open for regular clients. Depending upon your record with us and the time we have available, you "could" incur a $50.00 "work-in" fee. The wait for this appointment will most likely be longer than normal. When you arrive, we will try to give you an estimate on how long you may have to wait before being seen.
We have a veterinarian and personnel on duty 5 days a week as well as some Saturday's who are trained and equipped to handle most urgent care needs your pet has. Usually an emergency team consists of the veterinarian and several technicians working together to save a pet's life. Emergencies can be things such as poisoning, hit by car, and prescription medicine or chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately.It is best to call before coming in so that a team member can advise you on your particular emergency. We make every effort to accommodate emergencies during office hours. Call before you come because if we can not see you, we will refer you to the best place available.
We perform spays, neuters, major & minor surgeries, vaccinations, wellness package plans, kitty/puppy plans, annuals. See some general prices under "PRICING" at the top of our website. If you have questions, feel free to call us any time. At this time, we only treat dogs & cats.
Privileged Critters Animal Hospital, Inc. offers 10% discount to senior citizens, military, and discounted services to local area rescue groups. Pre-approval and a 501 C is required to qualify for the rescue group discounts, please call us for more information.
Referral credit! If you send someone to see us and they are a NEW client to us, you will get a $10.00 "thank you" on your account, and THEY will get a 10% discount off their entire bill. If you are wanting to give them your $10 to help them out, we can do that as well. We appreciate word-of-mouth advertising! It is the BEST kind of compliment for you to let your friends know that you love and trust us. They will need to give us your name and request the discount at the time of the appointment. We can not go back weeks later and discount the appointment.